Help Center
Most answers live here
Buying, selling, shipping, disputes — read the article for your question first. It's almost always faster than waiting on a reply.
Buying
How orders, payments, and sizing work.
Shipping, returns & disputes
Where your order is, and what to do when something's wrong.
Selling
Submitting pieces, review outcomes, and getting paid.
- What we accept, and what we don'tOur review standards, in plain terms.
- Listing photos that pass reviewThe difference between an accepted submission and a declined one is usually the photos.
- When do I get paidThe payout schedule, from sale to your balance to your bank.
- What your submission status meansIn review, live, needs changes, and not accepted.
Account & favorites
Signing in, saving pieces, and your data.
Didn't find your question? Open the article closest to it — every article ends with a way to reach a person, and arriving with the right context gets you a faster answer. For a problem tied to a specific order — item not as described, a missing shipment — you can still so it stays attached to that order. For anything else, DM us on Instagram.